Our Team
Our warm, friendly and compassionate workforce of 96 staff and volunteers currently deliver 12 services which include:
- A 24-hour telephone support line that offers a friendly listening ear to anyone who might be struggling.
- Eight volunteer-led peer-support groups that offer light distraction, meaningful connection and a sense of community.
- Welcoming Calmer Cafés operating in 6 areas of Shropshire (with new cafés opening soon in Whitchurch and Market Drayton).
- Shropshire Sanctuary, which offers out-of-hours crisis support and helps alleviate pressures on emergency services.
- Support for rural and isolated communities through our Wellbeing Vehicle.
- Outreach Support, which consists of 4 separate departments offering focused, goal-orientated support.
- Bereavement Support for suicide and unexplained loss.
- A sister charity, Shropshire Association for Supported Housing (SASH), which provides supported housing and offers safe, stable homes for those living with mental health struggles.
- Shropshire Wellbeing and Resilience Service (SWaRS), which provides a fee-based trauma service for individuals, groups and businesses following a traumatic incident or during ongoing stressful situations.
Our Trustees
We are currently welcoming new Trustees to Shropshire MHS, to find out more about this exciting opportunity click here
Our Staff
During 2025, the Shropshire MHS team provided 13,885 instances of support to people in Shropshire.
To find our more about the difference they make, please visit Our Impact page.
Our Volunteers
During the daytime our volunteers work with enthusiasm and creativity to deliver peer-support groups that offer light distraction and meaningful connection in a safe space. Our volunteers come from many walks of life but they are all connected in their ability to be warm, nurturing and empathetic.
They work reactively to support people coming to our peer-support groups, as visitors are welcomed with no need for pre-booking. Our volunteers also support our evening Calmer Cafés, our events and our Wellbeing Vehicle as it provides person-centred support to people living in rural areas.
Visitors to our peer-support groups have commented:
To find out more about our joining our team, please visit our Volunteering Opportunities page.